Kids Dental Resources in Kelowna

Information For Your First Visit

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Post-Referral Process

1. Schedule Your Appointment

Once we receive your referral, our team will reach out to arrange your child’s visit. This first touchpoint helps us learn a bit about your child so we can prepare for the most comfortable and personalized experience possible.

2. First Dental Visit

A child’s introductory dental appointment looks quite different from an adult’s. Their first visit focuses on creating a relaxed environment while Dr. Farquhar walks through daily brushing habits, diet, and any ongoing dental concerns. We want to create a gentle, pressure-free introduction to dental care.

3. Treatment Plan

If Dr. Farquhar recommends treatment, we’ll walk you through your options, review estimated fees, and assist with insurance pre-approval or any applicable funding. Our goal is to make the next steps clear and stress-free for both you and your child.

First Visit

What To Bring To The Appointment

Simplify your check-in process! With our online forms, you can skip the paperwork and enjoy a more streamlined, stress-free experience during your visit.

After you’ve scheduled your child’s first visit, it’s important to gather some important items to ensure an easy-breezy check-in process:

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Pediatric Dental Care Kelowna
Complete your registration forms
(sent to you via email & text message)
Pediatric Dental Care Kelowna
Medical Health History Or Medication List
Pediatric Dental Care Kelowna
Dental Insurance Cards
(if applicable)
Pediatric Dental Care Kelowna
Your Child’s Favourite Toy Or Blanket
Pediatric Dental Care Kelowna
List Of Any Questions

Oral Health Information & More

Insurance

Please ensure we are provided with the correct insurance information to effectively submit the claim to your insurance company. Please note that we do not have access to your insurance plan information or what your plan covers. This information is confidential and is only accessible by the policy holder.

We cannot be held responsible for the benefits covered or not covered by your insurance.

This Includes

›Recall exam frequency
›Co-payment percentage
›Deductible amount
›Fee guide covered by your insurance plan
›The treatment cost percentage covered by your insurance plan

We do not accept assignment of benefits, however, we can submit to your insurance electronically on your behalf. We do require payment to be made in full at the time of the appointment. Your insurance will reimburse you directly.

A minority of dentists are participating in the CDCP currently. Our office is not participating in the CDCP at this time until necessary changes are made and a few issues clarified to ensure the program works well for patients and their dentists.

Pediatric Dental Care Kelowna
Pediatric Dental Care Kelowna

Before You Arrive

Be as natural and relaxed as possible when telling your child about the dental appointment. Let the child know that he/ she will meet some new people who want to help him/her to stay healthy. Focus on the positive. Mention that this office is for children only. Try not to use phrases such as “It’s not going to hurt” or “He’s not going to give you a needle”. Try to avoid words such as “pain”, “hurt”, “needle”, “pull”. We are careful to use words and phrases which do not have a negative connotation. Denying that these things will happen, especially for children who have had previous dental experience, usually increases anxiety and fear. If you are unsure how to answer your child’s questions, tell him/her that you don’t know. Instead, tell your child that they should ask these questions when you arrive in the office. If your child has a favourite toy or book, bring it along. A full stomach increases the possibility of discomfort and nausea, especially if your child is anxious. Please keep eating to a minimum just before the appointment.

After Your Arrival

For younger children, crying is a normal response to the unknown, something new or different. When you enter the examination or treatment area, it may take a few minutes for an anxious child to settle. We anticipate how a child will respond to new situations. Our experience and education have prepared us to do this well. Please be prepared to let us talk to your child while you observe quietly. Too many people talking at the same time and saying different things will only confuse the child and increase anxiety. We are committed to ensuring that you are well-informed before we provide care.
Pediatric Dental Care Kelowna

Have More Questions About Your Child’s First Visit?

We’re here to make your child’s dental experience as smooth and reassuring as possible. Whether you're preparing for your first appointment or wondering what to expect, our team is ready to help.
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